FAQ
Are your pieces waterproof?
Many of our pieces are waterproof and tarnish-resistant. For best longevity, avoid prolonged exposure to chlorine, saltwater, and harsh chemicals.
Are these real gold?
Our pieces are crafted from high-quality stainless steel and finished with 14K, 18K, or 24K gold plating, depending on the design. They are not solid gold, but are designed for durability and everyday elegance.
What is the difference between 14K, 18K, and 24K gold plating?
The difference lies in gold purity and color tone:
- 14K – Slightly lighter gold tone, very durable
- 18K – Rich, balanced gold tone (most popular)
- 24K – Deep, vibrant yellow gold tone
All options offer a luxurious finish while remaining lightweight and wearable.
Is your jewelry safe for sensitive skin?
Yes. Our jewelry is nickel-free and hypoallergenic, making it suitable for most sensitive skin types.
How long does shipping take?
Orders are processed within 1–3 business days. Delivery typically takes up to 14 business days, depending on your location and carrier.
Do you offer free shipping?
Yes. We offer free standard shipping on orders over $85 CAD. Shipping rates for orders below $85 are calculated at checkout.
What is your return policy?
Returns are accepted within 14 days of delivery. Items must be unworn, unused, and in original packaging. Customers are responsible for return shipping costs.